UMCPP's Centers for Ambulatory Surgery are dedicated to
making the outpatient surgery experience pleasant for patients and their
families. This commitment has earned us patient
satisfaction organization Press Ganey's most prestigious honor: the 2008
Summit Award. The Summit Award, which Press Ganey
notes is its most challenging to attain, recognizes organizations that
have ranked in the 95th percentile or better in overall patient
satisfaction for at least three consecutive years.
In addition to providing compassionate care for each patient, the Centers are designed to provide a comforting environment and
positive experience. This includes a renovated waiting room and
reception area designed with one thing in mind — the comfort of our
patients, their families and friends.
In addition, a private Physician/Patient Consult Room (used exclusively
for pre-operative interviews) allows patients to talk openly with their
physicians while protecting patient confidentiality and privacy.